Competitive analysis, technology training, and market research: tools and support for the Spokane regional business community.

A valid library card is all you need to get started.

Supported by Spokane County Library District and Spokane Public Library, the resources on this page are available at no cost to residents and organizations in Spokane County service area and the City of Spokane.

The Spokane Business Library is a collaboration between Spokane County Library District and Spokane Public Library.

In developing a single county-wide platform featuring combined business resources, our goal is to provide all Spokane County residents with greater access to the business resources currently offered by the Spokane County Library District and Spokane Public Library.

To access these services you will need a valid library card.

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Company profiles, industry reports, case studies, access to nearly 2,000 peer-reviewed business journals.

A scholarly business database providing a collection of bibliographic and full text content in all disciplines of business, including marketing, management, MIS, POM, accounting, finance and economics.

Updated monthly, Business Source Complete offers comprehensive full-text coverage plus indexing and abstracts for the most important scholarly business journals, dating back as far as 1886.

Additional full text, non-journal content includes financial data, books, monographs, major reference works, book digests, conference proceedings, case studies, investment research reports, industry reports, market research reports, country reports, company profiles, and SWOT analyses.

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Demographics, consumer expenditures, interactive maps, and more.

“Who are my customers?” “Where do they live?” “What do they do?” And perhaps most importantly, “Who are my competitors?”

Access demographic information, such as: Population, Income, Housing, Age, Education, Businesses, Retail sales, Consumer expenditures.

  • Identify household buying patterns
  • Create and analyze trade areas
  • Evaluate market penetration
  • Identify business locations
  • Target messaging, media buys and direct marketing campaigns
  • Find new customers — and reach them more effectively
  • Reveal untapped markets
  • Select the right merchandise mix
  • Expand into appropriate markets

Demographics Now includes the Dun & Bradstreet business database.

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Industry research reports and risk ratings on every U.S. industry.

IBISWorld employs a team of dedicated expert analysts to research economic, demographic and government data to provide valuable insight into America’s 700+ industries, so you can make better business decisions, faster.

Each report consists of 30 to 40 pages of key statistics and analysis on market characteristics, operating conditions, current and forecast performance, major industry participants and more.

Whether your company requires a better understanding of market conditions and forecasts; whether you need a clearer picture of a supply chain, or whether you need to keep abreast of competitor activity in your industry, IBISWorld’s comprehensive reports will keep you informed.

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IBISWorld is only available on site at the Downtown Library.

Everyone is welcome to use IBISWorld at the Downtown Library. You do not need a library card. Just bring your computer (or use one of ours).

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Hundreds of instructor-led online courses.

Gale Courses offer a wide range of highly interactive courses taught entirely online by college instructors and experts in the field, ensuring a high-quality, high-impact educational experience.

  • Courses to support business professionals, such as business law, human resources, management, manufacturing, and marketing
  • Computer and technology courses that suit skill levels from beginner to advanced

Courses run for six weeks and new sessions begin every month.

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Online courseware for Microsoft technology training.

Courses cover a variety of Microsoft products and skill levels – ranging from beginner users to advanced technical courses that qualify for Microsoft Certification testing.

Courses include:

  • Windows
  • Microsoft Dynamics
  • Office
  • Office 365
  • SQL Server
  • Windows Server
  • Exchange Server
  • Lync Server
  • Sharepoint
  • Virtualization
  • System Center
  • Visual Studio
  • Windows Azure
  • Windows Phone

Provided freely by Microsoft and the Washington State Library.

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Full-text access to the Spokesman Review going back to 1991.

Great for local research! Proquest provides full-text access to the Spokesman Review going back to 1991.

Full-text access to thousands of other newspapers and other publications is available as well.

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Market research, competitive analysis, and sales lead list generation.

ReferenceUSA is the leading provider in business and consumer research! Offering a full-service platform, ReferenceUSA helps users create marketing plans, conduct competitive analysis, raise funds and locate people.

Reference USA database selections and real-time access to more than 20 Million Businesses, 222 Million Consumers, U.S. New Businesses, U.S. New Homeowners and Movers, make research easy and fast!

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Washington State and federal legal forms covering many important business use cases.

The Washington State Legal Forms Library offers access to hundreds of legal forms in several document formats, such as MS Word and Adobe PDF.

Some examples of the forms available include:

  • Partnership Agreements
  • Buy Sell Agreements
  • Articles of Incorporation
  • Nondisclosure Agreements
  • SWOT Analysis Worksheets
  • End User License Agreements
  • Software Contracts
  • Online Return and Exchange Policies
  • Indemnification Guaranties
  • Liability Waivers
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